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Reviews

j-a-kelly-independent-funeral-directors-ltd

5.00 out of 5 (24 reviews)

Dean Connolly

May 3, 2026

Dad’s funeral

J A Kelly Funeral Directors. We used them for mum’s funeral which was only 12 weeks prior so knew that we would get a caring, supportive service but they went over and a
Experience: April 2026

Angela Pepper

March 27, 2026

Very caring and professional nothing was too much trouble, would hi...

Very caring and professional nothing was too much trouble, would highly recommend his services.
Experience: January 2025

Zoe Lister

March 27, 2026

Jack and his team were genuinely incredible during this time. Jack ...

Jack and his team were genuinely incredible during this time. Jack made the planning process seem easy and seamless and no question or request was too much. Jack had a beautiful balance between professionalism and genuine care and empathy towards me and my family. Jack is meticulous in his planning and tailored every inch of the day to fit what my grandma would of wanted. We originally choose jack because of his warmth and kind nature with him being someone my grandma would of really liked, the fact that he provided us with a faultless service that truly captured the essence of my grandma was the best bonus. Thanks again Jack,100/10 would recommend!
Experience: February 2025

Deane Musharbash

March 27, 2026

I was so privileged to be a client of JA Kelly. My darling husband ...

I was so privileged to be a client of JA Kelly. My darling husband was terminally ill and I had contacted Jack whilst my husband was alive to prepare for his funeral.Jack was so unbelievably considerate, compassionate and extremely professional. He gave my husband the funeral he could have only dreamed of having and if he had of been ableto attend his own funeral then he would have been over the moon.Jack continues to support me even after the funeral has now been completed.Anyone wanting a very professional, considerate, caring and thoughtful funeral director then please use Jack. He takes care of everything for you and so much more.Thank you Jack with all my heart.
Experience: March 2025

Gill GALEA

March 27, 2026

I could not have wished for better care and support, throughout a v...

I could not have wished for better care and support, throughout a very difficult time.Jack was extremely kind and compassionate, and is totally suited to his role. He led us through the whole process with empathy and expertise. I would recommend J A Kelly to anyone with complete confidence. Thank you so much
Experience: April 2025

Azeema Derbyshire

March 27, 2026

Thank you to Jack for an absolutely beautiful and person centred fu...

Thank you to Jack for an absolutely beautiful and person centred funeral. Jack was absolutely amazing from the start to the end. He felt like family at such a difficult time for us. So understanding and so attentive to small details which made a huge difference to the whole unfortunate experience- thank you again to all the team
Experience: June 2025

Richard Allinson

March 27, 2026

From the very first conversation to the final service, I cannot exp...

From the very first conversation to the final service, I cannot express how grateful I am to Jack in taking care of everything. It was difficult trusting a complete stranger to take care of our loved one when they passed, but with Jack's professionalism, empathy, and guidance, I was confident we made the right decision in entrusting Jack and his team. The whole process was made as simple as possible and nothing was too much trouble. Myself and my family cannot thank the team enough.
Experience: July 2025

Peter Shackleton

March 27, 2026

Never had to organise a funeral before so didn’t know what to do or...

Never had to organise a funeral before so didn’t know what to do or to expect, was put in touch with jack by a family member and as soon as i sat down with him he made me feel at ease straight away, kept in touch all way through until the day came, in which his service and dedication to give my dad the send off he deserved.Would recommend jacks company to anyone.
Experience: October 2025

Debbie Sunley

March 27, 2026

We would like to say a heartfelt thank you to J A Kelly Funerals fo...

We would like to say a heartfelt thank you to J A Kelly Funerals for the care, compassion, and understanding they showed our family following the loss of our beloved Becca. From the very first moment, they treated us — and Becca — with the utmost dignity and respect.A special thank you goes to Jack, whose kindness and patience meant so much to us. He guided us through every step with warmth and genuine empathy, making an incredibly hard time that little bit easier. Jack’s gentle approach and attention to detail ensured that Becca’s farewell was exactly as we wanted — beautiful, personal, and full of love.We will always be grateful for the support and care shown by everyone at J A Kelly Funerals. They helped us give Becca the goodbye she truly deserved.
Experience: November 2025

Christina Nicolaou

March 27, 2026

After speaking to two large funeral directors I decided a family ru...

After speaking to two large funeral directors I decided a family run funeral service was what we needed. Jack helped me every step of the way at the hardest time, arranging the full services from food and church to even keepsake jewellery. Making very hard decisions easy. When things got too much offering kind words and a tissue.
Experience: November 2025

Lucie-jo Campbell

March 27, 2026

Thank you so much for helping us and looking after our precious boy...

Thank you so much for helping us and looking after our precious boy couldn’t thank you enough everything was perfect the most kindest caring people in the world thank you again yous are amazing people and amazing everything helped us give him the best send of he deserved and looked after him so delete us JA Kelly independent funeral directors are the best
Experience: December 2025

Wendy Sargent

March 27, 2026

Where do I begin, when we met Jack at a very sad time we couldn't h...

Where do I begin, when we met Jack at a very sad time we couldn't have asked for a more caring and trustworthy person? Nothing was too much trouble and he was available 24 x 7. Jack is a very special person and we couldn't imagine anyone else taking care of our Mum? We whole heartedly recommend J.A.Kelly a small family business. God bless you. Wendy Sargent and family.
Experience: December 2025

Leanne Glennon

March 27, 2026

Incredibly thoughtful and kind in helping us through our journey.

Incredibly thoughtful and kind in helping us through our journey.
Experience: December 2025

Bethany Stones

March 27, 2026

When my mum passed away at 97 years old it was expected, but still ...

When my mum passed away at 97 years old it was expected, but still heartbreaking. We phoned Jack, and he organised the removal of the body very respectfully, and in a very short time, but also giving us the time we needed. From that point on Jack organised everything and we could get on with our grieving without the stress of trying to organise the funeral. Jack and his staff were on hand throughout the process, to discuss any questions we had.On the day of the funeral his staff were very professional and showed an abundance of empathy. Jack himself did most of the ceremony and it was a perfect send off for a highly respected head of the family.As a family, we are so grateful to J A Kelly Independent Funeral Directors and we highly recommend Jack’s company to help you through your bereavement.Rest in Peace Veronica.
Experience: December 2025

WAYNE CONNOLLY

March 27, 2026

Having recently lost our beloved Mum, just before Christmas, things...

Having recently lost our beloved Mum, just before Christmas, things were chaotic to say the least.J A Kelly came highly recommended from a family member and we cannot thank them enough for not only guiding us through a very tough time, but the care, attention and patience they showed us all just made the whole process so much easier for us all.Incredibly professional, but also a wonderful human touch with them all.It's a family business and every one of them are a credit to their profession.My father has already said if anything were to happen to him, he would like to use Jack and Martin [hopefully not just yet though?]and I myself feel exactly the same.An excellent company who I cannot praise highly enough.We all wish them the very best of luck for the futureWayne Connolly
Experience: January 2026

Dean Connolly

March 27, 2026

After mum passed recently (Dec 2025) we contacted J A Kelly to help...

After mum passed recently (Dec 2025) we contacted J A Kelly to help take care of the funeral arrangements. I have to say it was the best decision we could have made. The care and support we received from Jack and Martin was first class. Nothing was too much trouble and they were there for any questions or concerns that arose during what was an extremely difficult time for the family. The attention to detail for every aspect of the funeral arrangements was made so much easier by the guidance they gave us and we genuinely wouldn't have known where to start without them. A day that the whole family was dreading was made so much easier by the sensitive and caring way that J A Kelly handled everything. I know that I speak for the entire family when I say that we can't thank them enough for everything.
Experience: January 2026

Richard Allinson

November 5, 2025

From the very first conversation to the final...

From the very first conversation to the final service, I cannot express how grateful I am to Jack in taking care of everything. It was difficult trusting a complete stranger to take care of our loved one when they passed, but with Jack's professionalism, empathy, and guidance, I was confident we made the right decision in entrusting Jack and his team. The whole process was made as simple as possible and nothing was too much trouble. Myself and my family cannot thank the team enough.
Experience: August 2025

Azeema Derbyshire

November 5, 2025

Thank you to Jack for an absolutely beautiful...

Thank you to Jack for an absolutely beautiful and person centred funeral. Jack was absolutely amazing from the start to the end. He felt like family at such a difficult time for us. So understanding and so attentive to small details which made a huge difference to the whole unfortunate experience- thank you again to all the team
Experience: July 2025

Peter Shackleton

November 5, 2025

Never had to organise a funeral before so...

Never had to organise a funeral before so didn’t know what to do or to expect, was put in touch with jack by a family member and as soon as i sat down with him he made me feel at ease straight away, kept in touch all way through until the day came, in which his service and dedication to give my dad the send off he deserved.
Would recommend jacks company to anyone.
Experience: October 2025

Gill GALEA

November 5, 2025

I could not have wished for better care...

I could not have wished for better care and support, throughout a very difficult time.
Jack was extremely kind and compassionate, and is totally suited to his role. He led us through the whole process with empathy and expertise. I would recommend J A Kelly to anyone with complete confidence. Thank you so much
Experience: May 2025

Zoe Lister

November 5, 2025

Jack and his team were genuinely incredible during...

Jack and his team were genuinely incredible during this time. Jack made the planning process seem easy and seamless and no question or request was too much. Jack had a beautiful balance between professionalism and genuine care and empathy towards me and my family. Jack is meticulous in his planning and tailored every inch of the day to fit what my grandma would of wanted. We originally choose jack because of his warmth and kind nature with him being someone my grandma would of really liked, the fact that he provided us with a faultless service that truly captured the essence of my grandma was the best bonus. Thanks again Jack,
100/10 would recommend!
Experience: April 2025

Deane Musharbash

November 5, 2025

I was so privileged to be a client...

I was so privileged to be a client of JA Kelly. My darling husband was terminally ill and I had contacted Jack whilst my husband was alive to prepare for his funeral.
Jack was so unbelievably considerate, compassionate and extremely professional. He gave my husband the funeral he could have only dreamed of having and if he had of been able
to attend his own funeral then he would have been over the moon.
Jack continues to support me even after the funeral has now been completed.
Anyone wanting a very professional, considerate, caring and thoughtful funeral director then please use Jack. He takes care of everything for you and so much more.
Thank you Jack with all my heart.
Experience: February 2025

Angela Pepper

November 5, 2025

Very caring and professional nothing was too much...

Very caring and professional nothing was too much trouble, would highly recommend his services.
Experience: October 2024

Debbie Sunley

November 5, 2025

We would like to say a heartfelt thank...

We would like to say a heartfelt thank you to J A Kelly Funerals for the care, compassion, and understanding they showed our family following the loss of our beloved Becca. From the very first moment, they treated us — and Becca — with the utmost dignity and respect.

A special thank you goes to Jack, whose kindness and patience meant so much to us. He guided us through every step with warmth and genuine empathy, making an incredibly hard time that little bit easier. Jack’s gentle approach and attention to detail ensured that Becca’s farewell was exactly as we wanted — beautiful, personal, and full of love.

We will always be grateful for the support and care shown by everyone at J A Kelly Funerals. They helped us give Becca the goodbye she truly deserved.
Experience: November 2025